We know that reducing costs, improving efficiency, effectiveness and productivity, and enhancing the experience of your employees and customers are all proven benefits of continually improving your business. We also know businesses can be put off by what seems to be a...
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Plotting the right strategic course
At every networking event I attend, I learn something. Whether by talking to another business owner or listening to a guest speaker, there are always takeaways to use myself or share with a client. Recently, a speaker started banging on about EEE - an acronym for...
Real leaders raise prices
Price is a trade-off between the value you deliver and the perceived cost to the customer. If you raise your prices and nobody complains, you probably did not raise them by enough! It is easy to be glib. Like our clients, business consultants live in a world where...
The five goals of marketing activity
You will find talking to a group of small business owners that many say marketing is for big companies that can use AI or whatever the latest trend is. But some will follow the herd and jump on the latest hack or tactic they came across on social media. Standing on...
A growth secret for a business improvement culture (2)
There is a free growth secret every business can use to drive continuous business improvement. How does your organisation get its focus right?
A small investment that delivers big improvements (1)
As a small business leader you should be relentless in your pursuit of being better at what you do and how you do it. Creating a continuous improvement culture requires three areas of focus. Reducing costs improving efficiency, effectiveness, and productivity, and...
Go Digital or Die
Adopting digital technologies is now a necessity for all businesses, not just startups and tech companies. If you don't embrace technology and become more efficient, your business won't be able to compete for much longer. To ensure your business thrives, start...
Improve your buying skills
Most small businesses need a technology supplier. If you are not savvy, you could be wasting 30 per cent of your budget by paying too much. To reduce costs, you need to understand how the supplier margins work. There are two simple elements to a supplier margin: the...
How to rate your accountant
A 31 March year-end is popular. But this may mean your auditor and accountant are squeezing your work into their busiest time of year, with a resultant loss of focus on your business affairs. Review whether you need your work done at a time of the year when the team...