What do all the following have in common? Dave Grohl - Foo FightersThe Edge - U2Tre Cool - Green DayBryan Adams Matthew Bellamy - Muse Well, the answer is they’ve all taken a serious tumble off the stage they were performing on. Whenever that happens, I always...
Operations
ISO Certification and Trust
There are many advantages to your business gaining UKAS Certified ISO Standards, both internal and external– but perhaps the most crucial element of the entire ISO framework, and the result that will likely benefit you the most is trust. Certifying compliance with...
Managing Perceived Over Valued Products
Occasionally an organisation will have a specific product or service that will have a perceived higher degree of importance. It will actually be or be seen as fundamental to the success of the business and any disruption could cause irrevocable damage to its standing...
The Hermit Crab – The Best Business Pivot Strategy
Since 2019 the food industry has weathered a multitude of crises, from lock-downs impacting people to the shipping crisis impacting the supply of raw materials and a whole range of financial strangulations along the way. The ongoing COVID uncertainty has forced...
Error Proofing – Why you need to think about the bad stuff
Wouldn’t it be great if we had a crystal ball to see into the future and avoid all the bad things that might happen? Well, this post doesn’t quite do that but what about if we had a neat way of at least thinking about the potential bad things that might happen,...
Error Proofing – If it wasn’t for those people things would run so much better!
‘I’m only human … born to make mistakes’. So said The Human League back in the ’80s (our younger readers might need to Google that one). The thing is, The Human League were spot on. Whenever you get people interacting with your online user interfaces or participating...
ISO Implications of Cyber Security
It is important to understand how cybersecurity trends now and in the coming year might impact ISO standards (and, by extension, your business). The ISO guidelines for cybersecurity are set out in ISO 27001. These consider unique activities and their relation to other...
Commodity Insight – Stationery or Office Consumables
Here are all the points that you should look to cover when looking to reduce costs and maximise value in this area: Obtain itemised details of your historic purchases over the last 12 months. This should include product code, description, UOM or pack size, quantity...
International Supply Chain Disputes & Supplier Validation – Pt2
Supplier issues can affect the overall business and can become an unrecoverable and expensive problem. Business owners can do a lot to prevent defective parts and materials from international suppliers from becoming a major business problem. Big-name suppliers first...