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time management

The Value of Time to Your Business

by | Apr 29, 2018 |

We are all allocated the same amount of time but some people make more of their time than others. Knowing the value of your time is essential to getting the most out of your business. When you are in business you must treat TIME as an ASSET like CASH. You need to look...

Continual Improvement

by | Jan 1, 2015 |

As a small business owner wanting to grow your business you will be looking at ways to improve your business to generate more profit and cash, to free-up working capital, and to make more effective use of your own time. While there may be one-shot improvements you can...

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Procurement Case Study – Restructuring a Vital Supply Base

The Client National Materials Testing OrganisationExtensive & Varied Customer BaseVast Array of Specialist Services Provided The Problem The nature of the client’s business meant that they required a wide range of highly educated and specialised personnel. Roles...

Operations by design – the four V’s

Operations can be costly, hence the ongoing drive for productivity and efficiency. There are four aspects of your business that will drive the way your operations are designed and their associated cost profile. First, think McDonald's and you’ll understand the impact...

Why you should get emotional about your service processes

Everybody has a story to tell about their awful service experiences and social media helps make those stories freely available to all. Sometimes things seem to go wrong even when the ‘process design’ seems fine on paper and the systems are working as they should. Why...

Three reasons why processes really matter

Everything is a process - from making a cup of tea, going on holiday (remember that?) to running an organisation of any size - everything we do relies on that most basic of building blocks - process. A series of connected or aligned tasks taking you from a start to an...

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