Articles and News
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What If AI Doesn’t Get Much Better Than This?
AI progress may be slowing, but today’s tools still matter. This article explains why SMEs should ignore the hype and focus on purposeful adoption that improves customers, staff capacity and results.
Why Procurement Matters More Than Ever for SMEs
Procurement is often overlooked by SMEs, but smart purchasing can cut costs, protect cashflow, and build resilience. This article shows why procurement matters, the dangers of ignoring it, and the simple steps leaders can take to make it a strategic advantage.
“Orders Are Optional”: How SME Leaders Can Harness Generational Differences for Stronger Teams
Today’s SMEs often have four generations working together, and leaders can’t assume one style fits all. Generational differences can cause friction, but with emotional intelligence and conscious team design, they become strengths.
Quality 4.0: How to Use the Eight Principles to Transform Business Performance
Quality 4.0 is the Chartered Quality Institute’s emerging framework for improving products, services, and outcomes by combining human expertise with digital tools. We explain the eight principles, show you how to present them clearly, and explore how SMEs can use them to drive growth and resilience.
Profit First: How One Manufacturer Boosted Margins by 14% Without Losing a Key Client
When a UK manufacturer found themselves working harder for shrinking profits, UKBA advisor Elliot Harris uncovered the real issue: a high-profile contract delivering less than it cost to fulfil. With honest conversations, smart analysis, and some bold renegotiation, the business turned a 6% margin into a sustainable 20% win—without losing the client.
Where Technical Documents Meet Savile Row
Bespoke documentation boosts user satisfaction, reduces errors, and strengthens your product’s reputation. This article explores how tailoring content to each audience — and choosing the right medium — can make your manuals as effective as a Savile Row suit.
How a Fresh Produce SME Pivoted to Own Its Brand and Future
When a national retailer cut out a trusted fresh produce supplier, UKBA helped the SME pivot to high-margin, branded nutrient drinks—boosting revenue and doubling profitability in just seven months. Read how strategic manufacturing support changed everything.
Stop Selling, Start Solving: How to Discover What Your Prospect Really Values
Most sales pitches fail because they jump to the solution before understanding the problem. This article explores how SMEs can improve conversion rates by uncovering what prospects truly value — through needs, desires, and wants.
From Crisis to Confidence: A Turnaround Success
When accredited UK Business Advisor Rich Olsen was contacted by a security business with cash flow issues, he rapidly unravelled a series of issues that were not just hindering growth, but threatening the future of the business and job security of every employee. The...
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