Articles and News
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How a Fresh Produce SME Pivoted to Own Its Brand and Future
When a national retailer cut out a trusted fresh produce supplier, UKBA helped the SME pivot to high-margin, branded nutrient drinks—boosting revenue and doubling profitability in just seven months. Read how strategic manufacturing support changed everything.
Stop Selling, Start Solving: How to Discover What Your Prospect Really Values
Most sales pitches fail because they jump to the solution before understanding the problem. This article explores how SMEs can improve conversion rates by uncovering what prospects truly value — through needs, desires, and wants.
From Crisis to Confidence: A Turnaround Success
When accredited UK Business Advisor Rich Olsen was contacted by a security business with cash flow issues, he rapidly unravelled a series of issues that were not just hindering growth, but threatening the future of the business and job security of every employee. The...
Procurement That Pays Off: How One Northern SME Saved Big by Getting Strategic
An industrial testing business saved up to 30% across key procurement categories with help from UKBA advisor Neil Grime. This case study shows how strategic procurement can reduce costs, cut risk and drive measurable business improvement.
Keep Your Website Safe: A Straightforward Guide for SME Leaders
Your website is your front door to the world. But is it secure? This practical guide explains five key steps every SME should take to protect their online presence, avoid downtime and give customers confidence. Security doesn’t have to be complicated, just consistent.
How a Service Business Unblocked Customer Delays Using the UKBA Business Boost Toolkit
Even thriving companies can frustrate their customers. This case study shows how one B2B software firm used the UKBA Business Boost Toolkit to cut wait times by 40%, eliminate recurring service issues, and empower teams to act faster. A smart fix—not a major overhaul—that made a real impact where it counts.
When Bonuses Bite Back: How Poor Incentives Undermine Performance
When Bonuses Go Wrong: Smart Incentive Design for SME Success
Incentives are powerful but poorly designed ones can hurt more than help. From the infamous Cobra Effect to modern business backfires, this article explores how to build reward schemes that drive sustainable results, teamwork and performance. Essential reading for any SME leader designing bonus structures.
UKBA: Stronger Together in a Changing Market
In a fast-moving business environment, SME leaders and advisors alike need trusted, adaptable support. This article explains how UK Business Advisors provides a unique, national network of independent professionals—collaborating across regions, sectors and specialisms to solve complex challenges and unlock growth. Discover how UKBA brings the power of partnership to business support.
Bring Back Process Ownership: Why Good Business Still Needs a Human Touch
Bad processes waste time, frustrate customers, and damage reputation. But the real issue often isn’t the system — it’s the lack of ownership. This article makes the case for putting process accountability back on the business agenda, with practical insight for SME leaders.
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