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Building a Resilient Supply Chain: Practical Strategies for SME Leaders

By Neil Grime

Shipping and containers

Supply chain resilience is the capability to anticipate, prepare for, respond to, and recover from disruptions while ensuring continuous operations. This resilience is vital for companies, as disruptions can lead to significant financial losses—potentially costing an organisation as much as 45% of its yearly profits over a decade.

Companies with resilient supply chains can respond swiftly to economic, technological, and market changes, gaining a competitive edge. The intricacy of global supply chains makes them susceptible to disruptions; therefore, organisations must implement effective risk management strategies.

Here are seven guidelines on how to develop a resilient supply chain.

1. Know who does what

Understanding your supply chain is crucial for effective risk management and resilience. Mapping out key partners and routes highlights potential vulnerabilities and bottlenecks and facilitates proactive strategies to mitigate risks. A comprehensive knowledge of all suppliers, including sub-tier suppliers, will uncover dependencies that might weaken your supply chain.

The increasing adoption of “just-in-time” supply chain models has made systems more fragile, as they typically depend on minimal excess capacity and endure unstable global conditions.

By understanding and mapping the entirety of your supply chain, organisations can better prepare for uncertainties and establish a more robust operational framework.

2. Give yourself options

Identifying alternative suppliers is crucial for enhancing supply chain resilience and reducing dependency on single sources. Manufacturers now use digital twins of the supply chain to pinpoint potential alternative suppliers. This technology enables real-time simulations and assessments, offering insights into supplier capabilities and vulnerabilities.

Moreover, effective supplier risk management plays a significant role in this process. By using stringent methods to identify and track potential risks, companies can proactively monitor for emerging issues, even utilising social media as a tool to stay informed. Engaging in the regular exchange of demand information with suppliers fosters trust, encouraging a collaborative environment where alternative sourcing can flourish.

Backup production strategies are vital. When manufacturers share private demand insights, they empower alternative suppliers to consider additional production capabilities during disruptions. This collaborative approach mitigates risks and enhances overall supply chain agility and robustness, leading to a more flexible and responsive manufacturing strategy.

3. Build in flexibility

By collaborating with carriers that utilise multiple routes, companies can swiftly adapt to disruptions whether caused by piracy or natural disasters. This flexibility ensures continuity in supply chain operations, allowing businesses to respond effectively to unforeseen challenges.

Reserving and booking capacity with these carriers in advance is another strategy; it guarantees space for products and mitigates risks during crises. Additionally, integrating business continuity and disaster recovery protocols into service-level agreements provides clear guidelines for mitigating disruptions.

Identifying and implementing backup carriers and routes significantly enhances supply chain health. This proactive approach prepares organisations to navigate unpredictable “black swan” events, ensuring that resources remain available even when primary channels are compromised. Overall, these strategies collectively strengthen supply chain resilience and ensure a company’s ability to remain operational during challenging times.

4. Utilise live tracking

Establishing real-time tracking systems significantly enhances the visibility of the supply chain, enabling managers to identify potential delays swiftly. By using IoT devices, companies can continuously monitor the locations of products and shipments. This real-time data allows supply chain leaders to receive timely updates, ensuring they are informed of any disruptions.

When delays are flagged, whether due to adverse weather conditions or other factors, managers can act quickly to mitigate the impact. The ability to analyse real-time tracking data also helps discern whether delays are one-off incidents or part of a recurring pattern, enabling proactive problem-solving strategies. Such insights help managers make better-informed decisions and improve coordination with carriers, enhancing the efficiency of the entire supply chain. Overall, real-time tracking is crucial for anticipating issues and maintaining smooth operations.

5. Consolidating information

By consolidating data, organisations can better anticipate and manage disruptions, leading to timely decision-making and more effective responses to unforeseen events. Such centralisation fosters a culture of trust and transparency, which is critical for collaboration and information sharing among partners.

Having a centralised information system streamlines communication processes, reduces delays and improves overall operations. This interconnectedness enables stakeholders to be agile, allowing them to swiftly adjust strategies in response to evolving conditions, such as geopolitical unrest or weather events. As organisations face increasing challenges, a centralised approach to information serves as a strategic advantage in navigating uncertainties and maintaining a resilient supply chain. The shift to centralising information is not just a logistical improvement, but a foundational element for sustainable and responsive supply chain management. 

6. Get end-to-end visibility

Use forecasting and modelling software that leverages historical data and market dynamics—including new product launches and marketing promotions—to accurately predict future product demand. By linking sales requirements with the availability of operations, raw materials, and components, you can ensure timely responses to anticipated demand.

The ability to simulate potential disruptions, such as natural disasters, enhances the resilience of supply chains, allowing leaders to evaluate their performance and delivery capabilities under various scenarios.

To bolster supply chain resilience, achieving end-to-end visibility is essential. This visibility facilitates a comprehensive understanding of lead times and potential risks, extending beyond a company’s internal operations to include its supply chain partners. Breaking down organisational silos and promoting collaboration among stakeholders enables the sharing of insights and enhances transparency. This collective effort is vital for refining forecasting and modelling practices, ensuring you can adapt to changes and uncertainties in the market. Together, these strategies empower businesses to optimise their supply chain performance.

7. Inventory management

Effective inventory management is crucial to avoid disruptions stemming from insufficient stock levels. It is essential for supply chain leaders to ensure adequate lead times are established between ordering, supply, transport, and distribution. This practice maintains a smooth inventory flow, preventing delays in production.

Anticipating future product demand allows companies to align stock levels accordingly, helping to mitigate potential shortages. Regular tracking of inventory levels and timely ordering of new stock are fundamental practices that contribute to a functional supply chain. Furthermore, maintaining contingency stock acts as a buffer during unexpected disruptions, enabling businesses to meet customer demand.

By prioritising these inventory management practices, companies can enhance operational efficiency, reduce risks, and ultimately improve customer satisfaction, ensuring their supply chain can withstand future uncertainties.

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