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Nick Shanagher

Where is your sweet spot for success?

  In 2008, a student asked Grayson Perry, Britain's leading contemporary artist, how he figured out what his art should be about. Perry was stumped. It is a question that many business owners grapple with - what do their customers buy from them, what do they want...

Real leaders raise prices

Price is a trade-off between the value you deliver and the perceived cost to the customer. If you raise your prices and nobody complains, you probably did not raise them by enough! It is easy to be glib. Like our clients, business consultants live in a world where...