People don't like paying cancellation fees even if they are aware of them when they book their appointment, to the extent that charging a fee often results in the client going elsewhere. No easy remedies Apart from asking for a non-refundable deposit, there are no...
sales management
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Risk: The One Business Expense You Can’t Ignore
What Risk Really Means for SMEs It’s not just about cash flow. It’s about survival. Large companies and charities have been managing risk for decades. They’ve got policies, committees, and fallback options. But many small firms still think risk management is only for...
The Hidden Lever: Why Smarter Asset Management Pays Off for SME Manufacturers
Are You Sitting on Untapped Value? Most manufacturing SMEs are focused on the next order, the next problem or the next investment. But what if one of the biggest opportunities to boost profitability, reliability and resilience is already on your factory floor? While...
Supporting UK SMEs Through Tough Times: What’s Changed and What Still Needs to Happen
The Pressure Is Still On Small businesses keep the UK economy moving but many are still facing daily struggles. Cash is tight, costs are up and late payments continue to hold back growth. Despite new laws aimed at protecting SMEs, late payments and cost pressures...
Digital Marketing for SMEs: What to Focus On (and What to Ignore)
Cut Through the Digital Noise and Focus on What Works Digital marketing can feel overwhelming. There’s always a new tool, a new platform or a new tactic. But for small and medium-sized businesses, the basics still matter most. Done right, digital marketing helps you...
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