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13 Malden Hill Gardens
020 8946 8734
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Stephen works with MDs in owner managed and family businesses to identify successors or recruit where a gap exists. As an accredited coach he works with managers to prepare them for Director roles in the future.
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Through retainers, Stephen provides practical face to face or telephone based advice on employment law issues, staff disputes, pay issues and performance improvement planning.
Recent project work has included coaching employees to realise their potential; updating employee handbooks, contracts and job descriptions; investigating a grievance alleging race discrimination; recruiting a commission only sales force; training in interviewing skills and performance improvement; restructuring a manufacturing business; re-engineering the workflow of the core business process to improve efficiency.
In addition, over the last 5 years, he has worked with owner managed and family businesses on the tricky matter of planning for succession. In family owned businesses this may involve getting the family to talk more openly about the purpose of the family business and discovering whether the next generation has the appetite and capability to take over before then talking about how to deal with the possible scenarios arising. In owner-managed businesses, succession often involves coaching the successor to take over and creating a planned withdrawal of the incumbent in terms of both ownership and management. Recent projects include recruiting a CEO to take over from the Founder of the business, and coaching two senior managers with a view to them joining the Board in the next 18 months.
Stephen started his working life with a training consultancy before working in various HR roles at an international telecommunications company. Since completing his MBA and being on the management board of 3 professional service firms, he has worked with both owner managers and family businesses across a range of sectors leading and advising on the full range of people management and succession planning matters.