Products and issues: The company is one of the UK’s leading financial protection insurers; they sell Income Protection, Critical Illness cover and Life Insurance. They employ around 1000 people in administration and sales offices around the country. In 2010 new sales were up by over 20%. Background: Successful and well respected by customers and the industry. Growing the business in 2011 and onwards required even more focus in a challenging economic climate. Problem: Employees struggling to cope with increasing demands and workloads. Everyone was very busy and working hard but it was identified by the internal Learning and Development (L and D) team that some teams and key personnel found it difficult to keep all the ‘plates spinning’ and, if appropriate, which ones could be dropped. Solution: Following discussions with the L and D team and a number of business managers, we designed and delivered half day workshops focused on key principles - clarity of goals and applying on a daily … [Read more...]

Company: Advance International – Industrial Sewing Machine manufacture, supply & maintenance Help Required: Company was not profitable following loss of turnover during recession and in danger of going out of business. Actions taken: Business was re-structured and an aggressive marketing strategy was implemented along with detailed financial management reporting to ensure close control was in place to monitor growth & progress. Result: Company quickly recovered turnover to make business profitable. Major new clients have been gained with significant ongoing potential along with interest from substantial European manufacturers needing distribution partners in UK for their products. Annual turnover has now doubled and the business is financially strong with a bright future. … [Read more...]

Company: Rotating Maintenance Services Limited Help required This engineering Company whilst profitable was experiencing a number of issues that collectively were damaging the business. This included a troublesome employee, a falling order book, a complex financial position and an exit plan that hadn't worked. Result: Our HR specialist was consulted who explained that the employee had already committed offences serious enough to warrant dismissal. A disciplinary meeting was arranged but the employee left before the meeting took place. The falling sales were addressed with the implementation of a Sales & Marketing strategy that included an analysis of the market. This identified a lucrative vertical market which was promptly attracted through a modest investment in an updated web site, the mailing of a new Company brochure and an e-mail campaign. New business sales reached record levels within 6 months. The financial position was resolved following advice from our tax advisor who … [Read more...]

Company: Rotating Maintenance Services Limited Help required This engineering Company whilst profitable was experiencing a number of issues that collectively were damaging the business. This included a troublesome employee, a falling order book, a complex financial position and an exit plan that hadn't worked. Result: Our HR specialist was consulted who explained that the employee had already committed offences serious enough to warrant dismissal. A disciplinary meeting was arranged but the employee left before the meeting took place. The falling sales were addressed with the implementation of a Sales & Marketing strategy that included an analysis of the market. This identified a lucrative vertical market which was promptly attracted through a modest investment in an updated web site, the mailing of a new Company brochure and an e-mail campaign. New business sales reached record levels within 6 months. The financial position was resolved following advice from our tax advisor who … [Read more...]

Products and issues: Company developed range of instrumentation products that automated the processing marking and tracking of haematology (and other ologies) samples/slides throughout the laboratory process. These were world beating products and they were sold to other suppliers as branded products and well as own brand. Background: Family run company – second generation running the company. Profitable and growing fast overseas but static or declining in UK against a growth market background. Problem: To boost UK sales the company employed three sales people. However they had no experience or background in managing a sales team. There were no targets and reporting was by way of a lengthy written report that was barely read and took the best part of 2 days per month to collate and write for each sales person. There was no CRM system and most of the contact details were originally in a manual system but were in the process of migrating to a contact management system. Over the previous … [Read more...]

Products and issues: The company is one of the UK’s leading financial protection insurers; they sell Income Protection, Critical Illness cover and Life Insurance. They employ around 1000 people in administration and sales offices around the country. In 2010 new sales were up by over 20%. Background: Successful and well respected by customers and the industry. Growing the business in 2011 and onwards required even more focus in a challenging economic climate. Problem: Employees struggling to cope with increasing demands and workloads. Everyone was very busy and working hard but it was identified by the internal Learning and Development (L and D) team that some teams and key personnel found it difficult to keep all the ‘plates spinning’ and, if appropriate, which ones could be dropped. Solution: Following discussions with the L and D team and a number of business managers, we designed and delivered half day workshops focused on key principles - clarity of goals and applying on a daily … [Read more...]

Company: Rotating Maintenance Services Limited Help required This engineering Company whilst profitable was experiencing a number of issues that collectively were damaging the business. This included a troublesome employee, a falling order book, a complex financial position and an exit plan that hadn't worked. Result: Our HR specialist was consulted who explained that the employee had already committed offences serious enough to warrant dismissal. A disciplinary meeting was arranged but the employee left before the meeting took place. The falling sales were addressed with the implementation of a Sales & Marketing strategy that included an analysis of the market. This identified a lucrative vertical market which was promptly attracted through a modest investment in an updated web site, the mailing of a new Company brochure and an e-mail campaign. New business sales reached record levels within 6 months. The financial position was resolved following advice from our tax advisor who … [Read more...]

Company: Rotating Maintenance Services Limited Help required This engineering Company whilst profitable was experiencing a number of issues that collectively were damaging the business. This included a troublesome employee, a falling order book, a complex financial position and an exit plan that hadn't worked. Result: Our HR specialist was consulted who explained that the employee had already committed offences serious enough to warrant dismissal. A disciplinary meeting was arranged but the employee left before the meeting took place. The falling sales were addressed with the implementation of a Sales & Marketing strategy that included an analysis of the market. This identified a lucrative vertical market which was promptly attracted through a modest investment in an updated web site, the mailing of a new Company brochure and an e-mail campaign. New business sales reached record levels within 6 months. The financial position was resolved following advice from our tax advisor who … [Read more...]

Products and issues: The company is one of the UK’s leading financial protection insurers; they sell Income Protection, Critical Illness cover and Life Insurance. They employ around 1000 people in administration and sales offices around the country. In 2010 new sales were up by over 20%. Background: Successful and well respected by customers and the industry. Growing the business in 2011 and onwards required even more focus in a challenging economic climate. Problem: Employees struggling to cope with increasing demands and workloads. Everyone was very busy and working hard but it was identified by the internal Learning and Development (L and D) team that some teams and key personnel found it difficult to keep all the ‘plates spinning’ and, if appropriate, which ones could be dropped. Solution: Following discussions with the L and D team and a number of business managers, we designed and delivered half day workshops focused on key principles - clarity of goals and applying on a daily … [Read more...]

Commercial Property Solutions Project Management and Acquisitions by Build Consultants Ltd Any plan can go wrong so maybe chaos reigns and a sense direction and planning is required using advisors that really know the business needs and how to negotiate and promote solutions both technical and financial. Where are the priorities, who can get a result can business production, finances and customers take this set-back? Build Consultants Ltd are part of the SWBA (part of UKBA) team of expert business advisors that can react to the need to support businesses under even the most testing of circumstances. Just 9 weeks later full production and 90% of clients back fully serviced in a brand new premises negotiated at below market rate.       … [Read more...]