Ano are a successful company that installs business critical equipment at business premises. They also provide ongoing support & maintenance of this equipment. Ano have a superb credit rating and are acknowledged to be market leaders in their field. In the last 18 months they have formed a new partnership relationship with an overseas equipment supplier and taken on a Sales Manager and are now actively selling into Europe as well as the UK. As a result they are seeing significant growth with a 30% increase in turnover in 2010 and a predicted further 70% increase in 2011, with corresponding increases in profit. The Managing Director recognised the need for help with ensuring the business could cope with this growth effectively.
Graham Hodges was asked to work with Ano to:
- Get the Company into the best shape possible
- To have a “Sales” focus to the business
- To develop the management team
The work started with an audit of where the business was, compared with where the team felt it should be. From this a detailed operational plan was developed which included setting targets for turnover and profit, setting agreed business objectives, defining sales, marketing and product development plans and setting up a business and financial review process involving the whole team.
The Managing Director said “The initial work Graham did with us opened our eyes a bit and enabled us to set out some clear direction and plans. The whole management team was involved and have taken to the process amazingly positively”.
